Frequently Asked Questions

Everything you need to know about shopping with TET Clothing

How long does shipping take and what are the costs?

We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $75; otherwise, a flat rate is calculated at checkout.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to generate a prepaid return label.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.

What payment methods do you accept?

TET Clothing accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.